Opportunity Bank of Montana
Their Story
Opportunity Bank of Montana serves individuals and businesses across the state with a range of financial products aimed at supporting personal and professional goals. The project focused on developing a modern website that integrates essential banking services, promotes an upgraded digital banking platform, and emphasizes user convenience through mobile access and real-time support. By centralizing information on home loans, checking accounts, and business solutions, the site addresses the need for a seamless online presence that builds trust—highlighted by prominent FDIC insurance details—and encourages engagement with core offerings.
The goal was to create an accessible hub that reflects the bank's commitment to reliability, as evidenced by its 126 consecutive quarters of a 5-star Bauer rating, while rolling out enhancements to digital tools for faster, more intuitive account management.
What We Did
What We Did
JTech rebuilt the bank's online platform to deliver a clean, functional interface that prioritizes key services like personal checking, business checking, home loans, and tailored business solutions. This involved structuring the home page around intuitive navigation to service icons and recent news updates, ensuring users can quickly explore options without clutter. Integration of a live chat widget enabled immediate assistance, while embedding download links for the iOS and Android mobile apps extended banking access beyond the desktop.
To support the live digital banking upgrade, JTech incorporated dedicated sections and links detailing the enhancements, allowing users to transition smoothly to improved features like account management on the go. The result is a responsive site that handles compliance elements, such as FDIC backing, alongside dynamic content for announcements.
- Streamlined home page layout with service-focused icons for rapid product discovery.
- Embedded third-party live chat for 24/7 support, reducing reliance on phone or in-branch visits.
- Mobile app promotion with direct store links, enhancing cross-device consistency.
- News feed integration to keep users informed on achievements.
Success
The revamped website has positioned Opportunity Bank as a forward-thinking institution, with the now-live digital banking upgrade driving higher user adoption through its enhanced experience and mobile integration. This has streamlined customer interactions, as seen in easier access to loans and checking services, ultimately boosting satisfaction and reinforcing the bank's top-tier financial stability metrics.