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JTech Communications

Solve User Experience Issues With A Website Overhaul

By Mira Brody - Last Updated on 09/12/2018
American Paintball Park in Livermore, CA is devoted to providing customers with safe and competitive paintball fun. Our team here at JTech recently had the pleasure of giving their website a much-needed facelift. This overhaul updates the content and design and improves the user experience and in particular, provided the opportunity to make improvements to their online reservation system.
Dated reservation system.
New reservation system.
Adding the Details
In the previous design of the booking system for American Paintball, time slots were represented as unlabeled “boxes,” with the times listed further down on the page, detached from the booking calendar. We improved this experience by clearly listing the reservation times inside the calendar itself so that customers can select their desired time with no confusion. The time slots shown change according to which reservation package is selected, and a summary of what you are booking is displayed at the bottom of the page throughout the process.

Mobile Responsive
The site is now accessible on any type of device regardless of screen size, so customers can book a party on their tablet or phone as well as their computer. Accordingly, the calendar and reservation form is designed to cleanly collapse to fit within the screen. These vital transactions are no longer hindered by old technology and are now easily accessible and navigable by everyone.

Check out American Paintball Park’s new site today!

Contact Us For Help!
If you suspect your aging website is an obstacle to your business goals, you would benefit from a user experience evaluation or a complete overhaul. Give our experts a call! We’d be happy to help you locate your customer “sticking points” and ways to improve your bottom line, just as we did for American Paintball Park.

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About Mira Brody

Mira Brody is an editor, writer, and marketing expert with 12+ years of experience. She has worked as a local news reporter, a writer/editor, and as a leader in large-scale branding strategy. Mira worked at JTech as the staff writer and editor for internal and client projects from March 2015 to December 2019.